Support
Answers to common questions about Tinytide.
How do I share with my partner or a caregiver?
- Open More → Family & Caregivers and tap Share [baby's name].
- Send the invitation by Messages, Mail or any other app.
- They open the link on an iPhone with Tinytide installed and accept. The baby appears in their app and stays in sync.
Both of you need to be signed in to iCloud. From the same screen you can see who has access, change permissions, or stop sharing.
I got a new iPhone. How do I move my data?
Same Apple ID: sign in to iCloud on the new phone and install Tinytide. Your data downloads automatically.
Different Apple ID: on the old phone, go to More → Backup & Transfer → Export Backup File, AirDrop it to the new phone, then choose Import Backup File there. Importing merges entries and never creates duplicates.
My entries are not syncing between devices.
- Check that you are signed in to iCloud on every device, with iCloud enabled for Tinytide (Settings → [your name] → iCloud → Apps Using iCloud).
- If your iCloud storage is full, sync pauses until there is space. Your data is still safe on the device.
- Open Tinytide and keep it open for a minute. More → iCloud Sync shows the last sync time.
What do I get with Tinytide Supporter?
Every tracking feature in Tinytide is free. Supporters get alternate app icons, theme colors and a supporter badge as a thank-you, and the subscription can be shared with your family through Family Sharing.
How do I cancel or change my subscription?
Open Settings → [your name] → Subscriptions → Tinytide on your iPhone, or tap Manage on the Tinytide Supporter screen in the app. Apple handles all billing.
I reinstalled the app. How do I restore my subscription?
Go to More → Support Tinytide → Tinytide Supporter and tap Restore Purchases.
Is Tinytide medical advice?
No. Sleep predictions, growth percentiles and health alerts are general guidance only. Always talk to your pediatrician about your baby's health.
Still need help?
Email us at support@tinytide.app and we'll get back to you, usually within a few days. Please tell us your iPhone model and iOS version, and don't include your baby's personal details.